Terms and Conditions - Gardener Dulwich
Welcome to Gardener Dulwich. Please read these Terms and Conditions carefully before using our services. By engaging with our services, you agree to abide by these terms.
1. Introduction
These terms govern your use of Gardener Dulwich’s gardening services. By using our services, you consent to these terms in full. If you disagree with any part of these terms, please do not use our services.
2. Services Provided
Gardener Dulwich offers a range of gardening services including but not limited to garden maintenance, landscaping, planting, lawn care, and horticultural consultations.
2.1 Garden Maintenance
Our garden maintenance services include regular mowing, pruning, weeding, and general upkeep to ensure your garden remains healthy and aesthetically pleasing.
2.2 Landscaping
We provide comprehensive landscaping services, from design to implementation, tailored to your specific needs and preferences.
2.3 Planting and Lawn Care
Our team specializes in planting a diverse range of flora and maintaining lawns through expert care and sustainable practices.
3. Booking and Scheduling
Appointments for our services can be scheduled via our website or by contacting our customer service. We strive to accommodate your preferred dates and times.
3.1 Confirmation
Upon booking, you will receive a confirmation email outlining the details of your service appointment.
3.2 Rescheduling
If you need to reschedule, please notify us at least 48 hours in advance to avoid any inconvenience.
4. Payment Terms
Payment for services is required in advance unless otherwise agreed upon. We accept various payment methods including credit cards, bank transfers, and online payment platforms.
4.1 Pricing
Our pricing is transparent and based on the scope of services required. Detailed quotes will be provided prior to commencement of any work.
4.2 Invoices
Invoices will be issued upon completion of the service and must be settled within 14 days of the invoice date.
5. Cancellation and Rescheduling Policies
We understand that plans can change. Our cancellation policy requires notice at least 48 hours before the scheduled service to avoid any cancellation fees.
5.1 Late Cancellations
Cancellations made less than 48 hours in advance may incur a fee equivalent to 50% of the scheduled service cost.
5.2 No-Shows
No-shows without prior notification will be charged the full cost of the scheduled service.
6. Client Responsibilities
Clients are responsible for providing access to their property and ensuring that the area is safe for our team to perform the services.
6.1 Property Access
Clients must ensure that our team has the necessary access to all areas where services will be performed.
6.2 Safety Measures
It is the client’s responsibility to inform us of any potential hazards or special considerations related to the property.
7. Liability Limitations
Gardener Dulwich is committed to providing high-quality services. However, we are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
7.1 Damage to Property
While we take utmost care, any accidental damage caused during service delivery will be addressed promptly and fairly.
7.2 Limitations
Our liability is limited to the value of the services provided and does not extend to any unforeseeable damages.
8. Changes to Terms and Conditions
Gardener Dulwich reserves the right to modify these terms at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Gardener Dulwich operates.
10. Acceptance of Terms
By using Gardener Dulwich’s services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Thank you for choosing Gardener Dulwich. We look forward to serving your gardening needs with professionalism and care.